on 30-06-2018 09:53 AM
on 01-07-2018 02:29 PM
Haydene, sorry to hear about your problems.
This is the latest ploy by Telkom to force one to switch over from ADSL or any other connection to their fibre option.
If you have received a call from anyone at Telkom (012 468 8888 normally) and they offered to switch you over and you were hesitent to do so, this is their way of frustrating one into doing what they have asked you to do.
There are some problems related to this method of theirs as well. They will delete your online....@ account and tell you that you need to restart your router with your Telkom email account and a new password created by them. If they are fedup with you they will also recreate your email account and by doing so, delete all your emails and contacts that are stored on their server. Please ensure that you back all of this up as soon as possible to prevent you from having to start all over, as I had to do, when all of this happen.
It has nothing to do with your account whatsoever, mine gets deducted by debit order, but by them sabotaging you to force you to make a decission regarding the changeover.
Goodluck to all of you out there that is subjected to the terorrist behaviour by Telkom.