on 03-07-2019 09:06 AM
********** I cannot switch my phone's network to Vodacom **********
I sometimes have very poor signal with my Telkom SIM. Until last month I was able to go into my phone Network settings, select Carrier, search for MTN, and then switch to MTN to roam on their network. There used to be a
Telkom-Mtn Roaming Deal which allowed Telkom subscribers to use MTN's network, but I suspect this deal has now ended and I can no longer roam on MTN.
Since the Telkom-Vodacom Roaming Deal activated (2019-July?) I am unable to switch to any network (apart from telkom).
I phoned the Telkom Mobile Call Centre (081 180) and they gave these suggestions:
I know for certain that this is not an issue with my device (with this same handset I have successfully used local roaming with MTN and international roaming many times before). The issue is not with my device or setup, but for interest sake I am using a Huawei P10 (lite).
I know for certain that I am not outside the Vodacom coverage area (I am in the city centre).
Is there something wrong with the roaming deal or with the network routing between @VodacomSA and@Telkom ??
on 04-07-2019 04:23 PM
on 06-07-2019 06:33 PM
Same issue here. I am on the Free me Family unlimited plan win 10 sim cards in different devices all the same problem.
here is how it is superpose to work. https://techcentral.co.za/telkom-roaming-gets-a-big-shake-up-this-is-how-it-works/90693/
But I do not see a TelkomSA-R network in my list. I do see the 65505 3G an 4G network witch I read somewhere else is the code for
the TelkomSA-R network and although it seems to be able to connect to it does not register on either of them.
I logged complaint but still waiting for Telkom to come back to me.
on 17-07-2019 01:20 PM