on 18-12-2017 10:05 AM
on 23-02-2018 04:24 PM
I am in the same boat
Placed a order online 3 Feb and money was deducted on 13 Feb
This was what happened after lady called me back from Telkom.
1. I was pre-approved and the approved over phone.
2. Got NO emails/smse welcoming me with order number
3. Got a smse to say that debit order will be deducted and I must make sure there is money
4. Debit order went off on 13 Feb.
5. Numerous calls and emails and now community and I can get NO help whatsoever
6. Funny thing is that they cant suplly me with a order number They can see that I have ordered and even paid and they agree that it is a serious issue, but they cant help me
7. R300 later in Cellc Airtime
8. I am tired now - its late on Friday
Have a nice weekend all
27-03-2018 03:15 PM - edited 27-03-2018 03:25 PM
Can somebody please tell me how long it takes for Telkom to deliver a new device?
This is getting rediculous. If you are SA's best data provider, start proving it.
Vodacom may be expensive, but they deliver!!!