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Posts: 5

TI Mobile data

Hi There. I have been with telkom 4 years now and I never had a problem.


Ive been struggling to enable my TI 1gig mobile data which is part of the 4mb uncapped deal. They give you the option of activating it yourself, but when I log in my account I am not given that option. Why is that?




Valued Contributor
Posts: 847

Re: TI Mobile data

Hi @Marshall86


We’re customers in the forum  - sorry can’t help much re service issues, but I understand from other community posts  that sims are always rica’d & activated by Telkom. They’ll do both on the same day if you visit your  local store with your sim,  ID, and proof of residential address . 


If that doesn’t help you could speak to a Telkom agent online here  :  https://secure.telkom.co.za/today/help/personal/#start-chat


or give mobile support a call :- 

Customer Care – Data

  • Dial 180 if you're on Telkom
  • Dial +2781180 if you're on another network   


Hope this helps.

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