Welcome to the
Telkom Community

Get involved. Problem solved.
Showing results for 
Search instead for 
Do you mean 
Reply
Member
Posts: 5

TI Mobile data

Hi There. I have been with telkom 4 years now and I never had a problem.

 

Ive been struggling to enable my TI 1gig mobile data which is part of the 4mb uncapped deal. They give you the option of activating it yourself, but when I log in my account I am not given that option. Why is that?

 

Regards

Marshall

Valued Contributor
Posts: 847

Re: TI Mobile data

Hi @Marshall86

 

We’re customers in the forum  - sorry can’t help much re service issues, but I understand from other community posts  that sims are always rica’d & activated by Telkom. They’ll do both on the same day if you visit your  local store with your sim,  ID, and proof of residential address . 

 

If that doesn’t help you could speak to a Telkom agent online here  :  https://secure.telkom.co.za/today/help/personal/#start-chat

 

or give mobile support a call :- 

Customer Care – Data

  • Dial 180 if you're on Telkom
  • Dial +2781180 if you're on another network   

 

Hope this helps.

About This Post
  • 1 reply
  • 329 views
  • 0 kudos
  • 2 Contributors