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Terrible Service!

Apparently I am out of bundle!  It is impossible as I've only used my wifi 5 times this month (From 7:00-15:30) to check my emails.

It is only the 13th of the month and 10gig is gone!  I can't use my data after hours as I do not have any telkom signal at my house.

The only thing that I got from Telkom:  

 

Source Mobile No.  Target Mobile No.  Service Type  In/Out  Start Time  End Time  Unit  Actual Volume  Charge Amount  
815568038 Internet Data Service MO 13-12-2017 07:41:05  13-12-2017 08:05:21  bytes 232,687 0 
815568038 Internet Data Service MO 13-12-2017 06:35:10  13-12-2017 08:05:21  bytes 252,116,289 0 
815568038 Internet Data Service MO 12-12-2017 11:04:24  12-12-2017 16:26:31  bytes 2,211,534,597 0 
815568038 Internet Data Service MO 12-12-2017 06:53:05  12-12-2017 11:03:44  bytes 4,443,892,337 0 
815568038 Internet Data Service MO 11-12-2017 06:39:12  11-12-2017 16:16:20  bytes 3,690,209,172 0 
815568038 Internet Data Service MO 05-12-2017 06:58:05  05-12-2017 17:50:19  bytes 282,865,370 0 
815568038 Internet Data Service MO 04-12-2017 06:28:26  04-12-2017 19:20:35  bytes 139,865,120 0 
815568038 Internet Data Service MO 01-12-2017 07:25:39  01-12-2017 15:35:57  bytes 108,249,230 0

 

As I said, I don't ever switch my telkom wifi on after 15:30 as I do not have signal at my house.  How is it possible to download at 16:26, 16:16,19:20 if I dont have my wifi switched on?

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