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Contributor
Posts: 156

Re: Ti Entertainment addon

@karamudge, if I am not mistaken the Do Entertainment Bolt on has the following FUP

  • Uncapped streaming if via ADSL
  • 10Gb FUP if via LTE
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Established Member
Posts: 5

Re: Ti Entertainment addon

Nope it is unlimited but you use your first 10gb then it's only free again once all your data bundles are finished. So if you have a 100gb or 2gb you basically treated the same. So if you do want showmax don't waste money on a 30gb bundle like I did. Now we can't even update our phones and stuff because it has all been wasted on showmax.
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Established Member
Posts: 5

Re: Ti Entertainment addon

[ Edited ]

Correction :100gb or 10gb because you can only load the bundle to 10gb and up.

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Member
Posts: 2

Re: Ti Entertainment addon

Just got ShowMax and entered the promo code and registered on ShowMax. this afternoon, by the way it took 5 attempts over 3 weeks to get to this point. It worked at least so I thought then my data got used up, luckily I only had 1.5GB. So where is this 99GB data?

 

Reading all the comments on this topic makes me realise that Telkom has not done its homework on this service and it cannot and should not offer a shoddy service. The call operators are even more lost than us , supposed clients, when we look for assistence.

 

In the morning I am cancelling Shomax and the rest of my Telkom products as I realise that when I try and need to get some help there is none to be had and I will not stand for this. 

 

This is a poorly run company and i can only predict its demise.

 

I hear that Mweb offers the same service so that where I am going.

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Moderator Moderator
Moderator
Posts: 819

Re: Ti Entertainment addon

Hi @Dino, there are 2 portions to take into consideration. 

  1. Get your Showmax subscription at R99 and bill it to your phone account rather than pay Showmax directly.
  2. Get the Do Entertainment Bolt On at R99 that gives you 100Gb of streaming via ADSL/Fibre OR 10Gb streaming data via LTE.

 

If there is anything that we can help with, let us know.

 

 

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Member
Posts: 2

Re: Ti Entertainment addon

[ Edited ]

Thank you for the response and advice. I have subsequently cancelled my TI
Entertaiment with Telkom and that is the 5th time in 2 weeks. It just does
not work. Telkom, and their staff are also clueless. So much so I have also
cancelled my other products with Telkom. If this is the way they conduct
themselves then I do not want to be associated with such a company. I was
welcomed with open arms by Mweb and they got it right first time.

I was very disappointed with Telkom and I do not have anything positive to
say about them.

Regards
Dino
--
Regards Dino Cottis

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Moderator Moderator
Moderator
Posts: 819

Re: Ti Entertainment addon

@Dino, I am sorry to hear that. If there is anything you need in the future, please visit the Community again and drop me a line.

Highlighted
Member
Posts: 1

Re: Ti Entertainment addon

Hi i am also having trouble with this. I added the addon but its still sucking up my data bundle Smiley Sad. I have tried getting this sorted 

over the phone but with no luck.Any advise on the matter will help alot.

 

I have a Fibre to Home Data line only.

 

tel 076 423 4070

Jan van der walt

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Frequent Contributor
Posts: 268

Re: Ti Entertainment addon

hi @Janvdw2 you can try mailing support@telkomsa.net and explain your whole issue. they require your internet access username and contact details.

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