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Member
Posts: 2

Uncapped / Unlimited / Unshaped

Hi,

 

I have some questions (in Red)...

 

Uncapped:

= Unlimied Data (This term is standard and used correctly throughout Telkoms pages / services)

 

Unlimited:

What is Telkoms definition of "Unlimited"? I'm getting different results on their pages (Telkom to Telkom Calls / WiFi ('I assume 'HotSpots'), etc).

- Is this term loosly used as 'Uncapped' for everything other than "Internet Data usage".

 

Unshaped:

= No Fair Usage cap...

  • Does Telkom offer Unshaped Data?
  • What term do they use (if not 'Unshaped')?
  • and with what services or connections?

 

Thanks

New Contributor
Posts: 55

Re: Uncapped / Unlimited / Unshaped

Which package do you have?
Member
Posts: 2

Re: Uncapped / Unlimited / Unshaped

I am not questioning what I currently have, and is irrelivent to my ACTUAL questions.

 

MY Questions are as follows...

 

Unlimited:

What is Telkoms definition of "Unlimited"? I'm getting different results on their pages (Telkom to Telkom Calls / WiFi ('I assume 'HotSpots'), etc).

- Is this term loosly used as 'Uncapped' for everything other than "Internet Data usage".

 

Unshaped:

= No Fair Usage cap...

  • Does Telkom offer Unshaped Data?
  • What term do they use (if not 'Unshaped')?
  • and with what services or connections?
New Contributor
Posts: 54

Re: Uncapped / Unlimited / Unshaped

Unshaped, upcapped, unlimited may very be referring to bandwidth in context of data

 

with regard to phone calls and sms hence unlimited. with Telkom unlimited, uncapped or unshapped comes with very complicated terms

maybe for the unwilling customer to get lost in these terms.

 

We struggle to understand also how these are applied to telkom since they have many services that vary in services and their deliverables.

 

We do not speak for telkom this is just an opinion they should answer if they get to read your question

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