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Member
Posts: 1

Upgrade to uncapped and your entire existing email box gets deleted with no warning!!!!!

I recently upgraded my fibre line to uncapped from a soft cap.  At no stage in the process did the Telkom rep advise me that my entire email box would be deleted and start from scratch... 5 years worth of emails disappear and I am told by the unhelpful agents that its just the way it is and that I should have been notified.. by whom? when? no email warning or sms.. how do I restore my old mailbox given that my account, email address etc is still exactly the same... I am spitting mad.

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Senior Member
Posts: 33

Re: Upgrade to uncapped and your entire existing email box gets deleted with no warning!!!!!

With Telkom if you do anything to your account it gets wiped. You might even be lucky keeping your existing email adress. That is why I have crwated a GMAIL account.

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