on 30-01-2016 09:01 AM
Solved! Go to Solution.
on 01-02-2016 12:56 PM
@Peypers no matter which ISP you with, ultimately your line is still with Telkom.
Finding a fault an dfixing the problem can sometimes be like finding the needle in the hay stack. Keep reporting it so that they localize and repair the problem. I find that despite the odd problems, I still prefer my ADSL. When it works, it is much more stable.
on 02-02-2016 10:45 AM
on 02-02-2016 08:17 PM
Im having the exact same issues with my line. I recently upgraded from 4MBPS to 10MBPS and ever since then my line has been dropping. I moved away from telkom to another ISP and the service is great they deal with Telkom. When I reported the fault to Telkom the guy came to my house and explained that the max speed I can get is 4MBPS altho they told me that I can get "Up to 10MBPS". In my eyes if they tell you this you would expect atleast around 8MBPS not 6MBPS and still have issues.
on 05-02-2016 11:26 AM
@Linmark if you are a Telkom Internet ISP customer, then they have just brought out something called Integrated Data Wallet. So if you have a 20Gb account, then you get a mobile SIM card that lets use of that 20Gb data pool but via 3G/LTE....and its free. It is a good option for failover when your ADSL goes down. Routers like the Netgear let you plug a 3G dongle in the back, and when the ADSL goes down, it will switch to 3G.
on 05-02-2016 11:40 AM - last edited on 05-02-2016 01:18 PM by NC
Thanks for this input.
Telkom is not my ISP, so unfortunately this won't help me. Good news is that my line was re-connected yesterday afternoon, so I am up and running again!
on 05-02-2016 01:20 PM
@Linmark excellent news. Still, I think this new feature is a great initiative to persuade people to switch ISP. Imagine a mobile SIM for your tablt with 100Gb of data for free... AWESOME