on 12-08-2017 05:46 PM
this is now more than 7 months that we battle with low download speed due to the exchange that is faulty, now my question is how long will it take for telkom to fix this problem, i pay for a service that i not getting. so i need a time and date for the fix of the exchange, i need to cancel my service with telkom if it going to take to long to fix the exchange and telkom will refund me for 7 months in cash not credit. i hop to get a try anser not the lays that telkom give me the past 7 months.
on 13-08-2017 05:43 PM
Hello did this problem happen after upgrading to a faster speed that the speed didn't increase?
Do you hear crackling on your landline?
Why do you think the problem is the exchange?
on 13-08-2017 06:05 PM
good day after i report my slow download speed manny time, fighting with telkom for 7 months, where thay lay to me for 7 months, so i took the next step and start using hellopeter and telkom then conf to me the is a problem on the exchange, according to one of openserve tech, one of the card is faulty.
on 14-08-2017 10:35 AM