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Senior Member
Posts: 28

user@telkomsa.net email issued

Having trouble sending emails to a user@telkomsa.net email address - been getting the error below:


<user@telkomsa.net>: 554 5.4.7 [internal] exceeded max time without delivery

Reporting-MTA: dns; smg.telkomsa.net
Arrival-Date: Tue, 04 Dec 2018 20:09:35 +0200

Final-Recipient: rfc822; user@telkomsa.net
Status: 5.4.7
Action: failed
Last-Attempt-Date: Tue, 04 Dec 2018 20:24:35 +0200
Diagnostic-Code: smtp; 554 5.4.7 [internal] exceeded max time without delivery

From: G_TKom <user@icloud.com>
Subject: Ethiopian Air Contact
Date: 04 December 2018 at 20:09:11 SAST
To: Recipient <user@telkomsa.net>
Anyone aware of any issues - it's only domain I'm getting bounced emails from?
Senior Member
Posts: 47

Re: user@telkomsa.net email issued

Been having the same problem for years. Sometimes they fixed it. It has I think to do with telkom not renewing licences etc.

New Member
Posts: 2

Re: user@telkomsa.net email issued

Hi G_TKom, did you find a way to resolve this issue?

I got Telkom on a chat. I am not using Telkom as my data provider  - only for email.  The agent said my incoming mail server must be imap.telkomsa.net (which it is already) and the outgoing mail server must be that of my data provider (I have fiber) - whichI tried mail.goconnect.co.za but Outlook will not save this setting.

Not sure if this is the real issue. Emails to gmail are sent. Emails to hotmail and yahoo.com are not sent with a simlar error to yours.


New Member
Posts: 2

Re: user@telkomsa.net email issued

hi G_TKom

did you find a fix for this?

I have a telkom email account but a different data provider. 

I also get the same error messages on SOME emails (like yahoo.com or hotmail.com when I send)

Telkom says I need to change my outgoing email server setting to that of my data provider - but MS Outlook doesn't want to save those settings


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