on 16-03-2017 09:44 AM
Does anyone know the process of porting a landline number to Telkom.
The number was initially held by Neotel and now ECN for Office Guru.
We want to close down our VoIP but retain the number that we have at the moment. Unfortunately we don't have any landlines in our area, but we do have a Telkom Fixed Wireless Terminal as an additional Phone.
We would like to port our (011) number to one of these Fixed Terminals. What would be the process to go about this transfer.
on 20-03-2017 03:09 PM
Hi @Aziphale I've been informed that a request on a letterhead, signed by one of the directors to port the number back to Telkom is required.
The letterhead should include the following information:
Telephone numbers that needs to be ported back to Telkom
Installation address where the lines must be re-installed (I will advise that you have FLLA)
Your account number for the telephone number at the other service provider
Name and contact number of the person at the site who will assist the Telkom technician
Type of service that needs to be installed for example: normal line / ADSL line / ISDN line
I'll message you the email address as soon as I receive feedback.
on 20-03-2017 03:17 PM