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Member
Posts: 2

Porting Landline number to Telkom

Hi

Does anyone know the process of porting a landline number to Telkom.

 

The number was initially held by Neotel and now ECN for Office Guru.

We want to close down our VoIP but retain the number that we have at the moment.  Unfortunately we don't have any landlines in our area, but we do have a Telkom Fixed Wireless Terminal as an additional Phone.

We would like to port our (011) number to one of these Fixed Terminals. What would be the process to go about this transfer.

Thanks

Hamish

Moderator Moderator
Moderator
Posts: 205

Re: Porting Landline number to Telkom

Hi @Aziphale I've been informed that a request on a letterhead, signed by one of the directors to port the number back to Telkom is required.

The letterhead should include the following information:

Telephone numbers that needs to be ported back to Telkom

Installation address where the lines must be re-installed (I will advise that you have FLLA)

Your account number for the telephone number at the other service provider

Name and contact number of the person at the site who will assist the Telkom technician

Type of service that needs to be installed for example:  normal line / ADSL line / ISDN line

 

I'll message you the email address as soon as I receive feedback.

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Member
Posts: 2

Re: Porting Landline number to Telkom

Hi @TWL
Thanks for the info. My only problem is that it won't be a fixed line, as we don't have any copper in our area. We do have a mobile unit that looks similar to a normal land line and we would like to port to a similar unit with out existing number.

Thanks
Hamish
Moderator Moderator
Moderator
Posts: 205

Re: Porting Landline number to Telkom

Hi @Aziphale Noted. I've made them aware of this already.

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KN
New Member
Posts: 2

Re: Porting Landline number to Telkom

Hi

 

How long does this process take, from time of sending the letterhead?

KN
New Member
Posts: 2

Re: Porting Landline number to Telkom

Hi

 

How long does this process take after sending the letterhead with the details required?

Member
Posts: 2

Re: Porting Landline number to Telkom

Please can i have the email address to send a similar letter to port to telkom from neotel

Member
Posts: 2

Re: Porting Landline number to Telkom

Hi , 

 

Please assist , i would like to prot my neotel landline to a telkom landline, please can you send me the email address or contact number to do this.

 

 

Member
Posts: 2

Re: Porting Landline number to Telkom

What is the response to this?

Member
Posts: 2

Re: Porting Landline number to Telkom

To whom do you send this letter to?

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