I cancelled my subscription on 11 Oct 2017 at 11:17, I dropped all devices off at the store.
The lady to phoned me was extremely rude and I have a recording of the conversation.
I am cancelling because 20GB is not lasting me a month. I subscribed 3 months ago. The first month it lasted less than 5 days, the second month it lasted 12 days. On the 2nd of October 4.3GB was used and no one was connected.
I do not trust telkom and I was going to port 4 numbers but due to this I am telling the world to stay far away from Telkom.
My account for this month is R2040, for what. I gave back everything and I never used anything. I believe they have unethical practises and do not want to be hooked in for 2 years. This needs to be escalated and I need someone to assist me. I am trying to resolve this matter and get out urgently and I will not pay for non useage.