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Member
Posts: 2

Telkom toll-free numbers not regarded as free by FREEme

I'm a FREEme prepaid user. Calling Telkom landline numbers are categorised as free and use credit from "VOICE/VIDEO, Once-off Per Second Telkom Mobile and Telkom Fixed Voice", as expected. However, toll-free numbers (in my particular case 0800 020 3772), verified as being Telkom numbers via https://apps.telkom.co.za/number-verification/public/verifynumber, use credit from "VOICE/VIDEO, Once-off Per Second All-Net Voice", i.e. I am paying for a toll-free Telkom number. Why is this?

Member
Posts: 2

Re: Telkom toll-free numbers not regarded as free by FREEme

What does one need to do to get an answer on this forum? Are there any Telkom personnel perusing this site?!?

Member
Posts: 4

Re: Telkom toll-free numbers not regarded as free by FREEme

Yesterday I had R40 something rand eaten up by the following Telkom numbers waiting for service and being redirected and not being helped. 10217  27min, 081180  25min, 1023 and 1021  17min and I am a prepaid Freeme user

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