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help with directions

[ Edited ]

hey folks.....pls where can i get the closest telkom shop cos i stay at high lands north somewhere close to houghton estate johannesburg. pls some one give me a direction to the closest telkom shop.

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Posts: 819

Re: help with directions

Hi @donprecious, we have a Store Locator on our website - http://www.telkom.co.za/today/storelocator/

 

Based on your location, there are 8 stores close by. The closest being - 

Rosebank - 3.0 km

Shop No: Shop 107
Address: Rosebank Mall, Shop 107, 52 Bath Avenue, Rosebank, Johannesburg, 2196
Phone No: 011-327-5339
Operating Hours: Mon to Thur: 09:00 - 18:00, Fri: 09:00 - 19:00, Sat: 09:00 - 17:00, Sun / Public Holidays: 09:00 - 17:00
 
 
 
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Member
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Re: help with directions

Thanks for the directions but I also wanna ask if it's possible to get assistance from the shop as to the problem I have. For emphasis, the problem I have is that I placed an order for an adsl line which after two weeks I was sent an sms stating that a technician has been dispatched to install the line for me by my place which the technician called and asked me to reconfirm my address which I did but he said that the address is correct but the unit number he was given is different from the one I gave to him and I have called the customer care to ratify it which I was told they would do it but up until now I've not gotten assistance as to when the technicians would come to install the line...I'm really fed up

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Posts: 819

Re: help with directions

Hi @donprecious, please feel free to query this with our Service agents on Facebook or Twitter

 

  • Contact us on our Social Media Channels
  • Chat to an Agent (an online chat with a Telkom representitive)
  • Reporta fault via SMS:    SMS "SERVICE" and your landline number to 30591. (SMS at no charge.)
  • Call the Call Center
    • Mobile: 081180 (free from a Telkom Mobile phone)
    • Home:   Sales - 10213  & Service - 10210 (free from a Telkom landline)
    • Business: Sales - 10213 & Service - 10217 (free from a Telkom landline)
  • Email us
  • Find a Store

 

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