on 08-10-2019 11:17 AM
Cancellation of Telkom is reaaly pains take,
Why is this process not easy just like when we buy a service?
This is unfair, when you no longer need a service it should be as easy to opt out of it so we can trust Telkom again the future when we want to come back or reuse a service.
I have been on a round about unnecessary route trying to cancel a service but failing because it isn't clear how you do that. In store I am told to go online and this is where I also struggle.
My prepaid sim has reached its contract agrrement and now it is going on month-to-month and I cannot afford that.
Please please assist to cancel this NOW.