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Lookalike looks like not happening

Hi
Wonder if anybody can assist.
Last try.
24 may 18, cable stolen, no adsl for a month.
Month later, service restored, 4 days later, cable stolen again, solution, lookalike.
Now 11Oct18, looks like no service can be restored.
Been through all call centres, direct shop... Escalations, still nothing happening.
Looks like nobody can solve the problem.
Have activated sim, have router, sim has no data, sinc issue apparently...
Surely someone can solve the issue...
No success now, no choice but to choose alternative.
Thank you.
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