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New Member
Posts: 1

New Line installation

Very bad service from Telkom. Requested for a new line to be installed but everytime i called i am getting the same old story where they cannot verify the address when it clearly found on Google Maps and even the consaltant can find it. I did the order in Jan and now its March and still nothing as yet.

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Posts: 819

Re: New Line installation

For service queries, please use these channels:


  • Contact us on our Social Media Channels
  • Chat to an Agent (an online chat with a Telkom representitive)
  • Reporta fault via SMS:    SMS "SERVICE" and your landline number to 30591. (SMS at no charge.)
  • Call the Call Center
    • Mobile: 081180 (free from a Telkom Mobile phone)
    • Home:   Sales - 10213  & Service - 10120 (free from a Telkom landline)
    • Business: Sales - 10213 & Service - 10217 (free from a Telkom landline)
  • Email us
  • Find a Store
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