on 11-06-2019 04:46 PM
on 13-02-2020 02:38 PM
I have the same issue. Only my first request was sent in August 2019 & has been 'escalated' 4 times. To date I stil haven't received this letter & have had to beg my landlord to extend my rental agreement as I cannot clear my name without this letter. Empty promises from several of the staff & 2 Team Leaders who assured me that I will get my letter. I am at a loss & don't even know who to turn to at this point except to grab my tent & move into their offices if I am unable to gete a further extension from my landlord.