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Posts: 1

Poor service from Telekom

I have been contacting Telkom since the 28th may and till today they cannot send me my paid up letter even though it appears that I paid the full amount. Every time I call their customer care 081180 and they keep saying it will be forwarded to my email hence they must request it from the from another department and they do not, please assist with the matter. It is costing my credit report as it appears that I still owe telkom. And they say they unable to transfer our calls to that department.
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