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Posts: 1

Re sync my ADSL port

[ Edited ]

Hi, My adsl line has been giving us some problems.  We spoke to our IT guy and he said to call Telkom and ask them to re sync our ADSL port.  Is there any way i can do it from my side as i have been on hold with telkom for the last 30 minutes.  PLEASE HELP

Community Manager
Community Manager
Posts: 128

Re: Re sync my ADSL port

@secondbest Hi, a loss of sync could indicate a fault on the line, in which case a technician needs to attend. You would need to report a fault, please see our Service Channel options


  • Contact us on our Social Media Channels
  • Chat to an Agent (an online chat with a Telkom representitive)
  • Reporta fault via SMS:    SMS "SERVICE" and your landline number to 30591. (SMS at no charge.)
  • Call the Call Center
    • Mobile: 081180 (free from a Telkom Mobile phone)
    • Home:   Sales - 10213  & Service - 10120 (free from a Telkom landline)
    • Business: Sales - 10213 & Service - 10217 (free from a Telkom landline)
  • Email us
  • Find a Store
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