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Posts: 1

poor service

i have never in my life expirienced such poor service! if i dont pay my bill telkom is really efficient ar cutting my line!!!

i have been struggling since monday morning 16/05/2016 with my adsl line that is not working! i cannot do bussiness because the adsl line is a vital part of my bussiness that i need to do online transactions for my customers!!!

tell me telkom, aRE YOU GOING TO FOOT THE BILLS FOR THIS?

my customers are getting fined because i cant do my job!!!!

whos going to pay for this?

how can it take so long to get a technician out to repair the problem!!!???

at the end of the month your bill is coming. i cannot pay your bill if i do not have adsl!!! 

GET SOMEBODY OUT HERE TO FIX THIS MESS!!!!!!!!

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Posts: 819

Re: poor service

Hi, please note that this channel is not for Service Queries, rather for peer 2 peer support. Please use thse channels instead.

 

  • Contact us on our Social Media Channels
  • Chat to an Agent (an online chat with a Telkom representitive)
  • Reporta fault via SMS:    SMS "SERVICE" and your landline number to 30591. (SMS at no charge.)
  • Call the Call Center
    • Mobile: 081180 (free from a Telkom Mobile phone)
    • Home:   Sales - 10213  & Service - 10210 (free from a Telkom landline)
    • Business: Sales - 10213 & Service - 10217 (free from a Telkom landline)
  • Email us
  • Find a Store
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