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R next to network sign

I was unable to access internet because of the R next to the network signals, it has disappeared what caused it
Valued Contributor
Posts: 847

Re: R next to network sign

Hi @Xamzin

 

The little  ‘R’ on your signal means “roaming” - when a Telkom network signal is unavailable your device will roam to MTN signal .  

 

You can just turn on your phone ‘roaming’ setting to switch to MTN signal automatically and keep your internet connected - but just remember to turn roaming off  if you travel outside South Africa to avoid incurring international roaming charges.

 

Hope this helps.

Member
Posts: 1

Re: R next to network sign

OK thanks
Member
Posts: 1

Re: R next to network sign

 
Casual Visitor
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Re: R next to network sign

How do u do that with home router
Valued Contributor
Posts: 847

Re: R next to network sign

Hi @Lucky1

We’re customers in the forum , sorry can’t help much with service enquiries.

First try a call to 10210 Telkom tech dept. ( early 8 am best),  they’ll help you with the router setup . 

 

Otherwise here are Telkom support channels you can use  :-

https://community.telkom.co.za/t5/Announcements/Telkom-Service-Channels-How-to-get-Help/m-p/1768#M13

 

Hope this helps.

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