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Showmax Voucher Code

[ Edited ]

Have anyone else had the sad experience of neither of the call centres 10213 and 10210 can help you to get the voucher for Showmax?

 

I have registered at Showmax and my telkom, it still guides me in circles?

 

10213 say phone 10210, 10210 says phone 10213, i phoned both nr aprox 9 times each, still no showmax voucher....

Valued Contributor
Posts: 847

Re: Showmax Voucher Code

Hi @MDG01

 

So annoying and frustrating - several forum members have been reporting this issue for ages . Sorry but I've never seen a resolution here. 

Probably worth a try to post a complaint to Telkom media teams but I gather it's nigh on impossible to cancel .

 

Facebook: TelkomZA

Twitter:     @telkomza  

 

Good luck !

Member
Posts: 2

Re: Showmax Voucher Code

Success!!!

After being handed from call centre to call centre to call centre to call centre to call centre, I decided to connect with Showmax self, send them an email with a code I got from Telkom Messenger(thanks to the help from a kind and helpful lady named Lebo)
And after about an hour or so they mailed me back with the voucher nr!!

I like to use Messenger,atleast they know a lot more than the cal centre agents...

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Member
Posts: 2

Re: Showmax Voucher Code

.....PS. I think Lebo is a lady...Smiley Embarassed

Valued Contributor
Posts: 847

Re: Showmax Voucher Code

Hi @MDG01,

 

Great news!

Thanks for update - please mark your answer as resolved if you can - it'll help others with the same issue.  Is Lebo from Telkom facebook team ? 

 

 

Occasional Visitor
Posts: 0

Re: Showmax Voucher Code

i am having the same issue with not receiving this voucher code, its been a week now, and have also been directed to billing, sales and technical, i have been told management will contact me yet i am still awaiting a resolution. they also informed me the sms system been down everytime i phone which is usually about 4 times a day if not more. i have numerous ref. numbers and none validate on showmax side when i contacted showmax as well. telkom is so unhelpful, its unbelievable.

Occasional Visitor
Posts: 0

Re: Showmax Voucher Code

i am having the same issue with not receiving this voucher code, its been a week now, and have also been directed to billing, sales and technical, i have been told management will contact me yet i am still awaiting a resolution. they also informed me the sms system been down everytime i phone which is usually about 4 times a day if not more. i have numerous ref. numbers and none validate on showmax side when i contacted showmax as well. telkom is so unhelpful, its unbelievable.

Valued Contributor
Posts: 847

Re: Showmax Voucher Code

Hi @JadeB

 

Try Telkom messenger via below link for your voucher code -  they helped MDG01 

 

https://www.facebook.com/Telkomsa.net/

 

 

Occasional Visitor
Posts: 0

Re: Showmax Voucher Code

hi  thanks, i finally got my issue resolved , i got throught to a very helpfull consultant who then cancelled my showmax and reactivated it , in order for me to receive a sms as it never came through befor, i then got through to showmax consultant who activated my account for me. 

Valued Contributor
Posts: 847

Re: Showmax Voucher Code

Hi @JadeB

 

You're welcome &  thanks for keeping us posted.

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