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Member
Posts: 2

Anyone at Telkom who will follow up a technical query and get back to you?

 
Established Member
Posts: 6

Re: Anyone at Telkom who will follow up a technical query and get back to you?

Hi Andycat,

 

Depends on the nature of the query. What do you need to know, specifically?

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Posts: 814

Re: Anyone at Telkom who will follow up a technical query and get back to you?

Hi @Andycat, this channel is for peer 2 peer support. If you need service related support, rather use these channels - 

 

  • Contact us on our Social Media Channels
  • Chat to an Agent (an online chat with a Telkom representitive)
  • Reporta fault via SMS:    SMS "SERVICE" and your landline number to 30591. (SMS at no charge.)
  • Call the Call Center
    • Mobile: 081180 (free from a Telkom Mobile phone)
    • Home:   Sales - 10213  & Service - 10210 (free from a Telkom landline)
    • Business: Sales - 10213 & Service - 10217 (free from a Telkom landline)
  • Email us
  • Find a Store

 

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