Welcome to the
Telkom Community

Get involved. Problem solved.
Showing results for 
Search instead for 
Do you mean 
Frequent Contributor
Posts: 399

Telkom 10210 IVR too confusing!

Yesterday I tried calling 10210 to report an Internet problem with my LTE.


The IVR says press 2 for Broadband problems and 3 for Internet problems!

WTF is that supposed to mean as Broadband is the Internet.


To save other phoners you press 3 if you need to change your email password.


For LTE we had to press 2. Once pressing 2 we heard options for ADSL, Fibre & LTE etc.


Telkom needs to change 3 to include email problems!

About This Post
  • 0 replies
  • 0 kudos
  • 1 Contributor