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Established Member
Posts: 15

Antenna Install LTE Uncapped

Registered a Call for the antenna to be installed on 20-06-2016 08:28

I have phoned the Telkom Service desk this morning regarding an update and as per the consultant

The case is not been assigned to anyone , and still shows as new on the system .

2016-08-05 08_38_18-Telkom - Track an issue - Internet Explorer.png

 

I spoke to another consultant on monday who said someone will come assist on friday 05/08/2016 (Today)

I have still not received any confirmation on this .

 

How long can it take for somone to just assist . ? It's been 7 weeks already ?

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Established Member
Posts: 10

Re: Antenna Install LTE Uncapped

same problem here. have called so many times and get told the same story, that a technician will call me but that doesn't happen

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Moderator Moderator
Moderator
Posts: 819

Re: Antenna Install LTE Uncapped

Hi @steynhh, will escalate to the dispatchers to get a tech sent out.

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Established Member
Posts: 10

Re: Antenna Install LTE Uncapped

Thanks they installed it yesterday. Thank you very much

Hennie Steyn
Sent from my iPhone
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