on 27-11-2015 09:29 AM
I needed an LTE MiFi in a hurry, and the Telkom store queue was practically out the door and not moving so I went to Vodacom where there were more sales people than customers. The device they sold me is a Vodafone Mobile Wi-Fi R216-Z.
The problem is, I can't get my Telkom SIM to work in it. Everything seems OK, and surely this device wouldn't be carrier locked - it gets signal and registers on the network - but the data doesn't work.
When my data bundle is used up I guess I'll have to get a Vodacom SIM...
on 27-11-2015 11:42 AM
Hey @coderanger - so I think this is more a hardware issue with your MiFi than the SIM card.
I had a similar experience with a Huwaei MiFi I got from Orange when visiting France and trying to get my Telkom SIM in it. I got the data, but it didn't work. And it really peeved me off.
I did a quick research about the model of your MiFi and it says on a few websites that that model is designed specifically for Vodafone SIM, your workaround would be to unsimlock it.
Here are the steps they suggest:
Let me know if this works?1. Make sure your Vodafone R216 4G Mobile WiFi router is atleast 30 % charged.( OR ) Connected to power supply2. Insert your Telkom SIM in your Vodafone R216 4G router SIM card slot. (It has to be the one of the network that's not working)3. After changing the another network providers sim on your Huawei WiFi / MiFi switch the device on. It will display “Invalid SIM” because you have used another network providers sim.4. Now just establish a WiFi connection to Huawei Vodafone R216 4G WiFi MiFi router with your device5. Login to your device’s dashboard at 192.168.1.1 OR 192.168.8.1. Go to Advanced Settings > SIM Settings > Unlock Device > Enter Unlock Code > Click on Apply.
on 10-04-2019 05:48 PM
Vodacom locks their devices
It's best stick to the telkom devices they don't impose restrictions on customers
Best solutions for Business.
on 03-12-2019 02:03 PM
There will be a solution indeed but the thing is just go to the store you got the sim-card and they will help definitely because if they lose a customer they lose money so just go there and you will get your answer. I have never had these types of problems with any network i just registered to this Community because it looked very interesting and i thought i could help people with their problems▪