Important! Community will be closing.

Please go to gethelp.telkom.co.za
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
New Member
Posts: 1

Cancellation of account - Continual struggle

[ Edited ]

I requested my line to be cancelled (via email) in February 2016 and still today it has not.

Worse, i have been handed over to lawyers. I cannot settle an account that does not reflect the true amount owing.

 

I personally went into the Telkom store last week and lodged a complaint.

I was told to expect a call as the matter was escalated to accounts department.

Nothing.

 

The lawyers too don't have a clue.

 

Please contact me . I need to conclude this matter.

I've exhausted all measures. 

Highlighted
Moderator Moderator
Moderator
Posts: 819

Re: Cancellation of account - Continual struggle

Hi @ontarget, unfortunately the Community is not for service queries, but rather for Peer 2 peer support. Please make use of the following channels instead:

 

How to get Help

 

 

About This Post
  • 1 reply
  • 475 views
  • 0 kudos
  • 2 Contributors