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Posts: 1

Cancellation of account - Continual struggle

[ Edited ]

I requested my line to be cancelled (via email) in February 2016 and still today it has not.

Worse, i have been handed over to lawyers. I cannot settle an account that does not reflect the true amount owing.


I personally went into the Telkom store last week and lodged a complaint.

I was told to expect a call as the matter was escalated to accounts department.



The lawyers too don't have a clue.


Please contact me . I need to conclude this matter.

I've exhausted all measures. 

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Posts: 819

Re: Cancellation of account - Continual struggle

Hi @ontarget, unfortunately the Community is not for service queries, but rather for Peer 2 peer support. Please make use of the following channels instead:


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