LTE\3G

[NT123]

I signed up for a Smartbroadband Wireless 30gig LTE deal on the 12/03/2016. I do not have LTE signal at my premises, and would like to cancel this contract. How do I go about doing this, and do I have to pay any penalties for cancellation. I do not want wait for weeks/ months to have a technician come out to my premises only to be told that I do not have signal, and to have to pay for a service I do not receive. Can someone assist me with this. Case number - 18395769

[Epah101]

Have you been assisted yet? I wish you had applied for the Telkom LTE uncapped and I would gladly take over your contract

[RenVilo]

Would also like to know what the penalty fee is if you cancel an LTE contract