on 12-09-2018 12:30 AM
Solved! Go to Solution.
on 12-09-2018 03:42 PM
You’d need to visit a Telkom store together with person/s taking over your contract/s with IDs , proof of addresses, etc.
I gather they can usually transfer contracts same day when both parties are already Telkom subscribers, but ‘new’ subscribers taking over your contracts would have to first go through the usual ‘ new customer' ’ vetting processes. (not sure how long that takes.)
on 14-09-2018 10:19 PM
3 weeks ago
You’re welcome… sorry just spotted your update very late. Just to let you know I’ve seen many instances around the net where Telkom customers have changed LTE contract ownership at the stores . ( e.g. someone gets new fibre installed & another person takes over their existing LTE contract)
Apparently it’s a fairly quick process once standard ID & vetting requirements are met.
So I wonder if Telkom office also gave you the wrong info . Here’s the application form on their website - maybe worth a try before you give up?