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Connected but no Internet

For the last week I have been able to connect to my router (which displays that there is LTE signal - 2 blue bars)

but when I try to load a page or use the internet it takes a very long time and then the page displays there is a connectivity error and does not load. 

 

I have had this account for over a year and never had this problem before. 

 

Please explain what is going on? Is there a Telkom Mobile tower down? 

 

I stay in Randburg, Johannesburg. 

 

Thanks in advance. 

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