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Posts: 3

Faulty tower

How do you tell Telkom that a tower is faulty? I have two Huawei routers - one for uncapped and one for normal use. The uncapped one has only given me 3G coverage for the last week and I cannot connect to the internet, the other never misses a beat with 4G coverage, without an aerial, and in a room where cellphone signal is very weak. Something stinks!

Posts: 1

Re: Faulty tower

My uncapped LTE has been on blue light 3G connection ever since the large power outage in Durban last Monday or Tuesday. I also believe a tower is out as my capped sim from both MTN and Telekom work fine in the router. Did a sim swap this morning just in case but no luck. Spending a fortune on buy data for all the family devices Smiley Sad
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