Welcome to the
Telkom Community

Get involved. Problem solved.
Showing results for 
Search instead for 
Do you mean 
Reply
New Member
Posts: 1

Great off peak speeds(>25Mbps), terrible peak speeds(<2Mbps). LTE Pierre van Ryneveld

Hi there

 

Can someone give me some advise on who I can contact to investigate slow LTE speeds on my LTE account during peak times?

I am in Pierre van Ryneveld and a friend of mine does not experience the same problems. He lives approximately 3km from me. He reports his Router has four bars while I have a full 5 bars.

 

During the Day the speeds are in excess of 25Mbps. In the evenings we struggle obtaining 2mbps. My ping is also terrible in the evenings. >200ms. During the Day it is under 60ms.

 

I am not running any torrents or the like. Only trying to stream showmax.

 

Regular Contributor
Posts: 498

Re: Great off peak speeds(>25Mbps), terrible peak speeds(<2Mbps). LTE Pierre van Ryneveld

@vicks, try calling 081180 or use Telkom's Facebook or Twitter pages to report it (TelkomZA or @HelloTelkom)

About This Post
  • 1 reply
  • 559 views
  • 0 kudos
  • 2 Contributors