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Internet service paused

Good Day, Telkom Community,

 

Yesterday I purchased a new sim card and activated a package of 20GB/month, prepaid.

Since yesterday, I am receiving messages stating that" YOUR INTERNET ACCESS HAS BEEN PAUSED BECAUSE YOU ARE USING OUT OF BUNDLE DATA. DIAL *180# TO PURCHASE A NEW BUNDLE OR OPEN YOUR BROWSER FOR MORE OPTIONS.

Whereas, if I check my remaining data amount, it says 10100MB and the expiry date is in March.

 

Could anyone of you please guide me why my internet access is being paused?  

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