27-07-2016 09:00 AM - edited 27-07-2016 10:06 AM
Hi All ,
Does anyone know how long it takes for telkom to send someone to assist with the antenna installation?.
I received my package (Router , antenna etc. ) on the 6th of June 2016 , after not hearing anything from telkom
I had logged a call on the 20th of June 2016
I have still not had any feedback , They also said that they had escalted the call twice.
I phoned again 08:41 Today (27 July 2016) , The case has still not been assigned to anyone ?
Any help here would be appreciated.
31-07-2016 11:31 AM - edited 31-07-2016 11:33 AM
Hi @NC I received my package on the 27th of June and never received an call for installation. Got everything, can you please ask them to contact me for installation.
on 05-08-2016 08:33 AM
Hi NC , 19172553 Still pending feedback any idea ?
Asked them to come today but have not had any call's to confirm ?.
On the line with your call center as we speak , and the case still has not been allocated to anyone ?