on 15-07-2016 12:47 PM
I received my b315 router and simcard for the above package on the 23 June2016. I called the call centre advising them i have not received the external antenna. They logged a case, case number 19189255 on the 24 June 2016. To this date, i have not got a call from the technician for installation of the external antenna. Note i have not received the external antenna as well. The call centre keep saying the case is being attended to and it has been escalated but yet i am not receiving any feedback. Please assist. Thank you
Solved! Go to Solution.