on 23-10-2016 09:12 AM
on 24-10-2016 02:00 PM
Hi @DeliaWatson, our Community is for Peer 2 peer support, and not a Service Channel. I have redirected it to the corrrect team, but also please use the following to follow up on the cases logged -
on 24-10-2016 02:57 PM
Thank you for your Reply NC, I was not aware that the Telkom Community was for P2P support only. I've tried all routes to get answers, spent over 5 ours last week in a Telkom store and I've been calling the Call Center every second day. Nobody can give me an answer on how / when slot allocation occur - I will try the Facebook / Twitter route next.
Thank you for the suggestion!