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Member
Posts: 2

Re: LTE Uncapped Wireless broadband Antenna Installation

Hi NC,

 

Could you also please escelate my contact details? I have received my antenna but have yet to receive a phone call from the installation agents. I got my router and antenna on the 25th of June.

 

Thank you in advance!!

Member
Posts: 2

Re: LTE Uncapped Wireless broadband Antenna Installation

Hi @NC

 

Could you please escelate my contact details as well. Still waiting on the installation guys to contact me.

 

Thanks!

Moderator Moderator
Moderator
Posts: 819

Re: LTE Uncapped Wireless broadband Antenna Installation

Hi @Anton, have done so

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Established Member
Posts: 6

Re: LTE Uncapped Wireless broadband Antenna Installation

Hi @NC, it's been another week, and I have still not heard from your technicians. Could you please escalate this matter?

 

 

Member
Posts: 2

Re: LTE Uncapped Wireless broadband Antenna Installation

HI

 

I have had my LTE for 3 Months, I was promised installation 2 weeks ago, i was waiting on the installer to come for 2 hours after he phoned me and he never arrived. I launched 2 call bacs 2 weeks ago with nothing yet..... 

 

Established Member
Posts: 15

Re: LTE Uncapped Wireless broadband Antenna Installation

Also no luck with installation

Ticket opened 20-06-2016 08:28

 

No Feedback , They were suppose to come today , Did not receive any confirmation , also phoned call center this morning , Case has not been allocated to anyone ,

2016-08-05 08_38_18-Telkom - Track an issue - Internet Explorer.png

Member
Posts: 2

Re: LTE Uncapped Wireless broadband Antenna Installation

How does one go about this to get it sorted, maybe phone pointing direct or what..... It pathetic 

Established Member
Posts: 10

Re: LTE Uncapped Wireless broadband Antenna Installation

Dear NC

 

I am in the same boat. Calling Telkom does not help. Is it possible to have someone else install the antenna? 

Member
Posts: 1

Re: LTE Uncapped Wireless broadband Antenna Installation

[ Edited ]

Hi @NC Could you please escalate it for me as well, I'm waiting for installation (I already have the antenna)


Moderator Moderator
Moderator
Posts: 819

Re: LTE Uncapped Wireless broadband Antenna Installation

will do @brad426

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