on 16-06-2016 08:37 AM
on 16-06-2016 10:05 AM
I have had Telkom LTE from much loger than you but I have noticed the throttling also recently in Pierre van Reyneveld.
To give you background I have tried every wireless network for internet provision under the sun (i live in an estate with fibre which telkom refuses to connect to the backbone) so I resort to Wireless. Every other network were great untill they get too much clients who depend on a certain tower. The the only way the service provider can survive is by reducing the footprints of the various bands starting with LTE, then 3G down to GSM. Hopefully we wont get there. This is nonsence because if your neighbors closer to a tower also start using Telkoms wireless services you will be disadvantaged. Now I fuaght with Vodacom and MTN before on this matter and I feel that the service provider should try and uphold their level of service by upgrading their infrastrukture should the demand increase, but not MTN or Vodacom did that they said plainly our contract states "up to 50mbps" sp 2 mbps is fine? Best Vodacom could do is offer me a Pointing antenna. I have not formally logged my concern I first wanted to see who else is experiencing this.
Two years back when the service providers faught back and forth over inter network charges the regulator should have stepped in and said the 10cents per minute you are fighting about will now go for mending your contracts to guarantee a Level of service to your clients.
I am afraid Telkom is also going the same route as the others. So I wont be renewing my contract.
on 17-06-2016 09:19 AM
@maganvr, to get to the bottom of this, please report it to our Service Channels to investigate further -