on 07-02-2017 11:49 AM
I received a call last week wednesday the 1 Feb 2017 regards the completion of my contract but the guy told me he will call me again on friday 3rd Feb 2017 because the phone I am applying for was going to be only available on the day.I received a miss call from my office number , noone called me on my cell as at today.
Please assist as I need to know the progress of my application
on 07-02-2017 12:12 PM
Someone called me on wednesday last week 1 Feb 2017 regards my contract to be completed but he said he will call me again on friday 3 Feb 2017 because the phone I was looking was only be available on friday.I am still waiting for the call.I need to know the progress of my application.Please assist
on 20-02-2017 10:22 AM
hi @Nonnie what are you waiting for? lol that song from fifty shades. anyway, this is not a support channel. your best bet would be to contact 10213 for sales, or 10210 for order follow ups. going on twitter and sending a direct message to @HelloTelkom with your contact details and query description might get you better results too.
on 06-12-2017 03:49 PM
I am receiving the same problem as the above users, and when i call back the line just cuts out.
I received the below email:
This email serves to confirm that your online order has been placed - a credit vetting process will now commence and a Telkom agent will be in contact with you in 48 hours to finalise your order.
There was no ticket number provided however they should be able to pick up my sale on my ID number or cellphone number, both of which they have in system.
If you require any additional details, please do not hesitate to contact me.