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Member
Posts: 1

Mo nice 5GB monthly limit?

I have been the mo nice 5Gb night bundle. Until about 2 weeks ago. I started getting this message every time I tried to purchase one :

 

Unable to provision, maximum Opt-Ins have been reached for the Opt-In period. (2 per CAMPAIGN).

 

What does that mean? I can only buy the Night bundle twice every month now?? I tried calling customer service, and each one tells me a different thing - telkom Mo nice is down, try tomorrow , or Mo nice is working try again in an hour or You need to have qualified for benefits to use No nice, including the 500Gb one...

 

I tried chatting with an agent just now online and I was disconnected after I was left more confused..

 

What is going on, is anyone else having this message and or is it now that we are getting 5Gb twice every month now?

Valued Contributor
Posts: 847

Re: Mo nice 5GB monthly limit?

Hi @Emolederc

 

I don't use it, but sounds like Telkom system problems - if still battling you might find info on this link useful:

 

https://mybroadband.co.za/vb/showthread.php/951879-Telkom-s-New-mo-Nice-Deals/page17

 

Hope this helps.

Valued Contributor
Posts: 847

Re: Mo nice 5GB monthly limit?

and this thread more to the point - 

 

https://mybroadband.co.za/vb/showthread.php/961243-Can’t-buy-Night-Surfer-Data

 

Please let us know if any joy , might  help others battling.

 

 

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