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Established Member
Posts: 6

New order placed but no delivery yet almost a month

Ive applied for the December big deal LTE with Telkom. Everything was approved and courier had my package. Telkom gave courier the wrong delivery package so my never reached me. Called Telkom 100 times for the past week and they promised to help me within 24hrs but nothing has happend yet. I meed my package asap . Is there any one that knows how to get it? Applied on the call centre. Called them but no help.
Established Member
Posts: 6

Re: New order placed but no delivery yet almost a month

Sorry, telkom gave courier the wrong address so they could not deliver it to me for rica purposes.
Member
Posts: 2

Re: New order placed but no delivery yet almost a month

Good Day

 

I am enquiring about my 76 year old Mothers application for her landline.  This is very urgent, my mom lives alone and needs to be contactable at all times due to her poor health.

 

I completed an application on the 5th December for her land line to be transferred to her new address.

 

We were informed this would take 10 days, we are now 5 weeks later and still no phone.

 

Please can you advise on when we can expect installation to take place.

 

Ref No: 343436009A - Mrs K T McGinley - Number to be transferred 032 9462417 

 

Thank you

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