on 28-11-2017 06:40 AM
It seems I get a sms every couple of minutes about my access: "Your internet access has been paused because you are using out of Bundle Data. Dial *180# to purchase a new bundle, or open your browser for more options."
I've still got about 20 gigs left, but I've been getting them for almost the whole month. Anything going on?
on 19-03-2018 03:57 PM
No, Telkom gave me a lot of useless things to check which obviously was not the problem but I did them anyway. And as expected it did not solve the problem.
How Telkom is still able to have a working network at all is mind boggling if you consider that they can’t even solve simple problems like these?!
on 28-05-2018 03:07 PM
I'm on the double 100GB LTE bundle. I received this messages after using 100Gb (Inclusive data) and when going over to the other 100Gb data (LTE Recurring) I receive the message all the time.
Any feedback from your ticket that was logged?
Another weird thing is why do i first use the Inclusive data 100Gb and then the LTE data 100Gb?
on 28-05-2018 04:04 PM
Yes there seems to have a bigger problem on your bundle. My connection does not pause and the messeges seem to be a misconfiguration on Telkom side, or what I call a "false positve alert".
Hope you get sorted soon!