on 09-08-2016 03:04 PM
on 09-08-2016 03:13 PM
on 07-09-2016 12:06 PM
I applied online for uncapped in my area, and my bid was accepted and got a ticket number.
I went to the Sandton City store to upgrade, but they told me they cannot help me, since only the call centre deals with specials.
So then I called 081180. THey told me to call 10213. They told me I need to speak to sales, and transferred me.
Sales said I need to speak to upgrades, upgrades transferred me back to sales, and sales back to upgrades again.
Been on the phone for over 45 minutes listening to the absolute worst music ever. Finally got through to the same lady in ugrades. She then called sales from her side, to no avail. Then suddenly she "could not hear me" any more, and put down the phone.
So here I am, ticket number in hand, wanting to upgrade, and nobody seems able to help me.
Does anyone perhaps a contact number of a person who would be able to assist?
on 16-09-2016 03:07 PM
if you want to avoid delays and call waiting , you should apply via a telkom agent. they receive fisrt priorities when it comes to applications .the other thing is that you have the advantage of dealing with as person directly