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Established Member
Posts: 12

Slow LTE download speeds

I've signed up for the LTE Unlimited package, but unfortunately I'm not receiving download speeds close to those being advertised. Please advise on the actions required from my side to address this issue.

 

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Moderator Moderator
Moderator
Posts: 819

Re: Slow LTE download speeds

Hi @Morne, should the service not be up to standard, please feel free to do the following - 

 

Send an email to: hso@telkom.co.za

Include the following details -

  • Name & Surname
  • Physical Address
  • Date of Purchase
  • Contact numbers

 

 

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