on 18-08-2016 12:44 PM
Firstly, thank you for taking the time to come to the Community to look for a solution to your issue! Welcome!!
You are most likely here because you ordered a nice new shinny LTE service and are dying to test out the speed. The problem is you have been waiting for a while to receive your Device, SIM or Antenna (Uncapped).
If this is the case, Please post a comment here and we will endeavor to have your problem sorted out.
What you need to do:
If your post diverts the focus of this thread, or attempts to hijack the tread, it will be removed.
Hopefully we can get you up and running soon!
on 27-08-2016 10:56 AM
on 31-08-2016 06:24 PM
on 12-10-2016 09:14 AM
i have applied for Huawei B315 LTE router with smartbroadband wireless 15GB online and im still waiting for the agent to confirm my order . My code is 4562 . I even tried to call the call-centre since 8am but no answer . Please assist in this matter
on 13-10-2016 06:19 PM
I have ordered the Uncapped LTE package on 11/10/2016 and i received a ticket number from Telkom. I was told to go to the telkom direct store which i did and they said that the LTE router and sim card would be delivered to my house. What is the ETA on these deliveries? and who can i contact to follow up with this order? i have a ticket number and i have tried to track the order but apparently no order exists. Please advise
on 29-10-2016 09:49 AM
Did you even get assistance?
I got the same code 3 weeks ago, called 5 times to follow it up and no one can help me? They also don't answer emails, facebook messages or the call centre phones