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Posts: 1

Telkom LTE Uncapped device returned to sender

Hi There


I have applied for Telkom Uncapped LTE. Reference 201115-181908.

The device was sent to my office during the December closure from Courier IT and has subsequently been returned back to Telkom. The courier company said I must deal with Telkom to get the device back.


Not sure where the device is but I got a call from a helpful agent from Telkom saying the matter would be escalated.


No communication since. Can a Telkom agent get in touch with me preferably after they have couriered a new device.


Call centre not helpful - give this some urgency guys, I was supposed to receive my device in early December and no one know what is going on!!!

Kind regards,

Mikhail Breganski

Community Manager
Community Manager
Posts: 128

Re: Telkom LTE Uncapped device returned to sender

Please note that this channel is not intended for Service Queries. Please make use of the following - 


  • Contact us on our Social Media Channels
  • Chat to an Agent (an online chat with a Telkom representitive)
  • Reporta fault via SMS:    SMS "SERVICE" and your landline number to 30591. (SMS at no charge.)
  • Call the Call Center
    • Mobile: 081180 (free from a Telkom Mobile phone)
    • Home:   Sales - 10213  & Service - 10120 (free from a Telkom landline)
    • Business: Sales - 10213 & Service - 10217 (free from a Telkom landline)
  • Email us
  • Find a Store
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Posts: 1

Re: Telkom LTE online

I bid for a online telkom uncapped option and the applicaiton was succesful and received an email on the 27 November 2015 and still noone has contacted me 

Was this a scam?


Your application was successful!

You qualify for the offer at the
super-low price of R 599 pm x 24.

One of our agents will be in touch with you
during office hours (Mon-Fri 8am-5pm) to
dot all the Iâ•˙s & cross all the Tâ•˙s. Happy surfing!

Your Ticket Number:

# 271115-175505


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