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Member
Posts: 1

Throttle of data

I have a LTE contract on promotion, 20+20 GB per month.  Because it isnt enough I usually buy extra 40+40GB bundle.  I get throttled every day, every evening and dont know where to lodge a complaint that will be resolved.  I am not on uncapped and actually buy the data at a high price!  PLEASE HELP!

Valued Contributor
Posts: 847

Re: Throttle of data

Hi @monnas

 

Sounds like peak time tower congestion might be slowing you down in the evenings, but Telkom social media support channels respond well so try posting the details there with a couple of speed tests .

 

Facebook: TelkomZA
Twitter:   @telkomza

 

Hope this helps.

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